Personal Information Protection Notice

1Information Controller

Suzhou Microwants Biotechnology Co., Ltd. ("Microwants" or "we") operates this website, microwants.com, and is the controller of your personal information.

2What Information We Collect

We collect only the minimum personal information necessary to provide our services, specifically:

Information you provide voluntarily (through the inquiry form):

• Name
• Organization / company name
• Contact details (mobile number or email)
• Product requirements (product category, model and specification, quantity, sample description)

Technical information collected automatically:

• Access logs (IP address, time of visit, pages viewed)
• Website analytics (referral source and search keywords, time on page and navigation path — see Section 6)
• Device information (browser type, operating system)
• Referral source (search engine or external link)

3How We Use Your Information

We use the information you provide only for the following purposes:

1. Responding to inquiries:to provide quotations, selection advice and technical support through the contact details you supply.
2. Business communication:to follow up with you on your purchasing requirements.
3. Improving our service:analysing website traffic data to improve page content and user experience.
4. Legal obligations:retaining necessary business records and meeting statutory obligations.

We dowill notuse your personal information for automated decision-making, profiling, or commercial advertising unrelated to your inquiry.

4Storage and Protection

Storage location:Your personal information is stored on servers within the People's Republic of China. We do not transfer personal information outside the country.

Retention period:Inquiry information is retained for no more than 3 yearsfrom the date of collection, after which it is deleted or anonymized. If you ask for earlier deletion, we will act within 15 working days.

Security measures:We take the following measures to protect your personal information:

• HTTPS encryption in transit to prevent interception
• Restricted internal access — only authorized personnel may view inquiry information
• Regular review of data security measures

In the event of a personal information security incident, we will report to the relevant regulator within 72 hours in accordance with Article 57 of the Personal Information Protection Law, and notify affected users promptly.

5Sharing and Disclosure

We dodo not sell or rentyour personal information to any third party.

We may share your information in the following limited circumstances:

• Brand manufacturers we distribute for:where you ask specifically about a particular brand's products (COSMOSIL or Daisogel, for example), we may need to confirm lead times and specifications with that manufacturer. Only the necessary product requirement information is shared; your personal contact details are not.
• Website analytics providers:Baidu Analytics (Beijing Baidu Netcom Science & Technology Co., Ltd.) receives technical information about your visit — page address, time of visit, referral source and device type — to generate traffic reports. The scope and purpose of this sharing are set out in Section 6; it does not include anything you enter in the inquiry form.
• Legal requirements:disclosing necessary information as required by law or by judicial or administrative authorities.
• Emergencies:where necessary to protect the life, health or property of you or others.

Apart from the circumstances above, we will obtain your explicit consent before sharing your personal information.

6Cookies and Technical Identifiers

This websitesets no advertising cookies, uses no third-party ad networks and does no cross-site tracking。

Website analytics.To understand how pages are visited and improve content accordingly, this website usesBaidu Analytics(provided by Beijing Baidu Netcom Science & Technology Co., Ltd.). The service writes the following cookies to your browser:

Analytics are limited to: page addresses visited, time of visit, referral source and search keywords, browser and operating system type, region as processed by Baidu Analytics, and three page actions — clicks on the inquiry entry, document downloads and outbound links.Nothing entered in the inquiry form is collected, and analytics data is not linked to the personal information you submit. The data is stored within the People's Republic of China.

If other analytics tools are adopted in future, we will state so in this policy in advance.

7Your Rights

Under the Personal Information Protection Law, you have the following rights over your personal information:

• Right to be informed and to decide:to understand how we handle your personal information and decide whether to consent.
• Right of access:to access the personal information we hold about you.
• Right to rectification:to require correction of inaccurate or incomplete personal information.
• Right to erasure:to require deletion of your personal information in the circumstances provided by law.
• Right to withdraw consent:to withdraw consent previously given, without affecting processing carried out before withdrawal.
• Right to complain:to complain to the cyberspace, industry and information technology, or public security authorities.

To exercise these rights, contact us as below; we will respond and act within 15 working days.

8Protection of Minors

This website is intended for corporate users and professionals and does not provide services to minors under 18. If we find that we have collected a minor's personal information, we will delete it immediately. If you believe we have collected such information in error, please contact us at once.

9Changes to This Policy

We may update this privacy policy in response to changes in law or in our business. Material changes will be announced prominently on the homepage, and you will be notified at least 7 daysbefore the new policy takes effect.

Continued use of this website constitutes acceptance of the updated privacy policy. If you do not agree with the changes, please stop using this website and contact us to delete your personal information.

All previous versions of this policy are retained for reference; contact us if you need an earlier version.

10Contact Us

If you have any question, comment or complaint about this privacy policy, contact our personal information protection officer as follows:

If you are not satisfied with our response, you have the right to complain to the Cyberspace Administration of China or another competent authority.